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Prevent Frozen and Bursting Water Pipes

1/3/2018 (Permalink)

Water Damage Prevent Frozen and Bursting Water Pipes Frozen Pipes

Prevent Frozen and Bursting Water Pipes

Due to the unusually cold weather temperatures, residents are experiencing frozen and busted water pipes.  Please be aware that indoor pipes can freeze, depending on temperatures, insulation, and placement in the building. Pipes in attics, above ceilings, in crawl spaces and basements, and near exterior walls are highly vulnerable to freezing, especially where there is poor insulation, wall cracks, or other openings that allow entry of cold outside air. 

It is important for owners to know where the main water shut-off valve(s) are located, in case of a pipe break. Never attempt to thaw a frozen pipe with an open flame.
Monitor water-based fire protection systems such as automatic sprinkler systems, fire pumps, hoses and hydrants.   These systems must remain heated and ice-free to minimize losses from fire and water damage. 

To prevent pipes from bursting or ice formation within the pipes, considerer these preventive measures: 

•Always place piping in heated areas of a building.
•Properly insulate attics, exterior walls, and other areas lacking adequate heating. 
•Repair broken windows, ill-fitting doors, and other conditions that allow heat loss. 
•Keep exterior doors closed, even if not in the immediate vicinity of piping. 
•Maintain heat in buildings at all times. No area with piping should be allowed to fall below 40°F (4°C). (This requires regular maintenance, inspection, and servicing of existing heating equipment, and safe emergency measures during a prolonged power failure.) 
•Shut off water lines and drain all pipes if the building is to be left unattended for an extended period. (The exceptions are sprinkler systems unless all combustible materials are removed and the building is noncombustible or fire-resistive.) 
•Provide insulation around a pipe sufficient to reduce heat loss, or provide heat tracing, if the pipe might be exposed to freezing temperatures.
•Install low temperature alarms (with remote monitoring) in cold-prone areas. 
•Adequately maintain and prepare dry-pipe sprinkler systems for cold weather (drain low points, etc.). 
•Properly service and winterize private yard hydrants. 
•Clear snow and ice from private yard hydrants, outside hose connections, and fire protection system valves to help prevent freezing of these systems.

If adequate heat cannot be maintained, the main domestic water supply valve should be shut off and all water from piping should be completely drained by a qualified plumber. Sprinkler systems and other water-based fire protection systems are a special case. Every effort should be made to keep these systems in service for your safety.

http://www.charlescountymd.gov/news-releases/prevent-frozen-and-bursting-water-pipes-0

Would your business open after a disaster?

12/13/2017 (Permalink)

Commercial Would your business open after a disaster? ERP

Many businesses are not prepared to respond to a man-made or natural disaster.  Statistics show that, of the businesses that close because of a disaster, at least one in four never reopens.  Small businesses are particularly at risk because they may have all of their operations concentrated in one location that is damaged or destroyed. That is why disaster planning is a critical part of every business’ operational objectives.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens.

Call 301.753.8313 today to schedule your Emergency Ready Profile!

Ten Things You Should Know about Mold

12/13/2017 (Permalink)

Mold Remediation Ten Things You Should Know about Mold Mold

Ten Things You Should Know about Mold

  1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

Facing Water and Mold after a Fire sounds like a nightmare!

12/2/2017 (Permalink)

Water Damage Facing Water and Mold after a Fire sounds like a nightmare! Fire- Water- Mold

Facing Water and Mold after a Fire sounds like a nightmare!

So there were some events that occurred in Southern, MD last week that really got my mind thinking. When you think of a Fire breaking out in a home you instantly hope that everyone is safe and that the home is not burnt to the ground. Once you find out that everyone is safe and the home is still standing you tend to have a sigh of relief. Unfortunately there are so many other scenarios that most people do not stop to think about.  

So your home catches on fire but your sprinkler system is activated and puts the fire out almost immediately! GREAT! Well not so great. Now you have a home that could have extensive water damage from the sprinklers putting out the fire. WOW! Catch 22! Now you have minimal fire damage but a large water damage!

This is where hiring a professional to handle the work in your home is so important. You need to make sure that they can not only handle the Fire but the Water damage as well. As we all know if water damage is not treated properly it could result in microbial growth! (MOLD) This then opens another wound in an already frustrating scenario.

Here at SERVPRO® Charles County we hate to see anyone experience these losses but we also are glad that we can be of service during these difficult scenarios. Sometimes people just need someone to listen to them vent and tell them that it will be ok. Here at SERVPRO® we are ALWAYS “Here to Help.”

IICRC Mold Remediation: What Happens After a Flood?

11/30/2017 (Permalink)

Mold Remediation  IICRC Mold Remediation: What Happens After a Flood? Mold

IICRC Mold Remediation: What Happens After a Flood?

Have you ever wondered what happens when a mold removal specialist gets called to a mold-damaged facility? The Institute of Inspection, Cleaning and Restoration Certification (IICRC) shares five steps a mold removal specialist takes when conducting mold remediation.

“Many people aren’t aware of the dangers, nor the difficulty level of removing mold from a facility,” said IICRC Chairman Tony Wheelwright. “Mold remediation is a potentially hazardous process that should only be undertaken by a certified professional.”

Five steps that each mold-removal specialist takes when conducting mold remediation includes:

  1. Determine the degree of contamination. The first step for a mold remediation specialist may be to bring in an Indoor Environmental Professional (IEP) to determine the extent of the mold damage and test for contamination within the facility. Because mold spores and other microscopic contaminants can travel easily throughout a building, the IEP may collect and analyze samples from affected as well as unaffected areas of the building. Once the IEP has finished the inspection they will develop a remediation plan for the mold removal specialist with steps to return the home to its preloss condition (Condition 1).
  1. Set up and verify containment. To make sure mold contamination does not spread to other areas of a facility, the mold remediation specialist will set up containment by creating isolation barriers. Once the barriers are set up, the specialist will need to verify the containment with a lower partial pressure differential (negative pressure) to ensure there is no air leakage between containment zones. Exit chambers would then be used to serve as a transition between the containment and the unaffected area of the building. Once the containment is verified and the correct amount of pressure is achieved, the removal process can begin.
  1. Remove unsalvageable materials. Porous materials and items that cannot be restored or cleaned effectively must be carefully discarded. Unsalvageable items include but are not limited to drywall, insulation and other items with visible mold growth. It is important for the specialist to wear the appropriate personal protective equipment which may include a full face respirator equipped with a P100/OV cartridge, disposable coveralls and nitrile gloves.
  1. Clean surfaces with a high-attention to detail. A mold remediation specialist will likely begin the cleaning process by thoroughly vacuuming the contaminated areas using a HEPA vacuum with a high-efficiency filter to catch mold spores. He or she will then begin a detailed cleaning process involving mold removal tools such as a HEPA filtered sander, followed by the damp wiping of surfaces with an effective cleaning solution.
  1. Verify remediation. Once cleaning is complete, the IEP will return to too to verify the remediation was successful. The area must be returned to the dry standard and should be visually dust free with no malodors. In addition an IEP may perform surface or air sampling as part of the verification that the area is back to normal fungal ecology (Condition 1).

“Mold remediation requires mold removal specialists to perform techniques that promote source removal rather than relying on chemicals, paints and coatings as a replacement,” said Rachel Adams, President of Indoor Environmental Management, Inc. “Understanding and managing air flow is also critical to the success of a mold remediation project. Working with qualified IEP can also help to reduce the liability for the technician as well as provide a final determination if the remediation was successful.”

For more information on mold remediation or the latest in mold remediation standards, visit the IICRC website at http://www.IICRC.org.

Dangers of Winter Weather- Southern MD

11/29/2017 (Permalink)

Storm Damage Dangers of Winter Weather- Southern MD Winter Storm

There are a number of different ways that winter storms can impact a region and the people who live there. Winter storms are considered deceptive killers because most deaths are not directly related to the storm itself. People could get in an automobile accident on icy roads, have a heart attack while shoveling snow, or suffer frostbite or hypothermia from prolonged exposure to the cold.

Wind - Some winter storms have extremely strong winds that can create blizzard conditions with blinding, wind driven snow, drifting, and dangerous wind chills. These intense winds can bring down trees and poles, and can also cause damage to homes and other buildings.

Snow - Heavy snow accumulations can immobilize a region and paralyze a city, strand motorists, stop the flow of supplies, and disrupt emergency services. Buildings may collapse, and trees and power lines can be destroyed from heavy snow. In rural regions, homes and farms may be isolated for days, and livestock could be lost.

Ice - Heavy ice accumulations can bring down objects like trees, utility poles and lines, and communication towers. Power can be disrupted or lost for days while utility companies repair the damage. Even a small amount of ice can cause hazardous conditions for motorists and pedestrians.

Cold - Extremely cold temperatures can accompany winter storms and be left in their wake. Infants and the elderly are most susceptible to prolonged exposure to the cold, which can cause potentially life-threatening conditions such as hypothermia and frostbite. Below freezing temperatures can damage vegetation and cause pipes to freeze and burst inside homes. Exposure to cold can cause frostbite or hypothermia and become life-threatening.

What constitutes extreme cold varies in different parts of the country. In the South, near freezing temperatures are considered extreme cold. In the North, extreme cold means temperatures well below zero. Freezing temperatures can cause severe damage to citrus fruit crops and other vegetation. Pipes may freeze and burst in homes that are poorly insulated or without heat.

Wind Chill is not the actual temperature, but rather how wind and cold actually feel on exposed skin. As the wind increases, heat is carried away from the body at an accelerated rate, driving down the body temperature. Animals are also affected by wind chill; however, cars, plants and other objects are not.

Frostbite is damage to body tissue caused by extreme cold. A wind chill of -20° Fahrenheit (F) with light winds will cause frostbite in just 30 minutes. Frostbite causes a loss of feeling and a white or pale appearance in extremities, such as fingers, toes, ear lobes or the tip of the nose. If symptoms are detected, get medical help immediately! If you must wait for help, slowly re-warm affected areas.

However, if the person is also showing signs of hypothermia, warm the body core before the extremities. Hypothermia is a condition brought on when the body temperature drops to less than 95°F, and it can kill. For those who survive, there is likely to be lasting damage to the kidneys, liver and pancreas. Warning signs include uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness and apparent exhaustion. Take the person’s temperature. If below 95°F, seek medical care immediately!

If Medical Care is Not Available, warm the person slowly, starting with the body core. Warming the arms and legs first drives cold blood toward the heart and can lead to heart failure. If necessary, use your body heat to help. Get the person into dry clothing and wrap them in a warm blanket, covering the head and neck. Do not give the person alcohol, drugs, coffee, or any hot beverage or food. Warm broth is an excellent choice.

SERVPRO® of Charles County: Supporting the community you SERV!

11/21/2017 (Permalink)

Community SERVPRO® of Charles County: Supporting the community you SERV! #SERVPROsmiles

One of our core principals here at SERVPRO® is supporting the community you SERV! We are blessed to be a part of our community and feel as if we should give back, not just through the holidays but all year long. We thought about this and found 3 organizations that we will be helping throughout the year and are so excited about these partnerships. The three organizations we have chosen are Children’s Aid Society, The Arnold House and Sacred Heart Parish. These three organizations do so much within our community that we were excited to get involved!  

The Children’s Aid Society

The mission of the Charles County Children’s Aid Society, Inc. a 501 (c) (3) non-profit human service agency, is to improve the quality of life for struggling Charles County families with children under age 18 by providing them with the basic necessities of life including, but not limited to, clothing, food,  and holiday assistance. Servicing Charles County since 1934.

The Arnold House

The Arnold House is a “Boots on the Ground” grassroots not for profit organization dedicated to raising awareness on the plight of homelessness and hunger in Southern Maryland.  We partner with citizens, commercial businesses, public and private organizations to deliver meals and other basic necessities to those in need.

Sacred Heart La Plata

Loretta and Mary’s Pantry will be hosting food distributions for those in need that will offer various fresh produce items and meats from the Pantry on the Go Program through the Maryland Food Bank.

#SERVPROsmiles

Timeline of Smoke/Fire Damage

11/16/2017 (Permalink)

Fire Damage Timeline of Smoke/Fire Damage FIRE

Timeline of Smoke/Fire Damage

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin clean up as soon as possible in order to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

  • Practice safety first. Use a dust mask (like painters use) and gloves as you work.
  • Ventilate the home. Place a box fan in an open window to draw the air and dust out.
  • Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
  • Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
  • Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.
  • Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinsing from top to bottom.
  • If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.
  • Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.
  • If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

Within Minutes: Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

Within Hours: Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor.

Within Days: In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replace­ment; clothing becomes soot stained; upholstery stains permanently.

Within Weeks: Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

Cleaning up soot residue must be done as quickly as possible. During combustion, soot residue and volatile vapors are carried by rising and expanding air to surfaces throughout a structure, and are deposited. This process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer by layer. By the time restoration technicians arrive, lacquer-like soot residue may be quite difficult to dissolve and remove.

In addition to removing residue, ridding your home of its smoky odor is necessary. Professionals use this four-step process to remove odors:

  • Remove the source of the odor, as possible, including unsalvageable debris that contributes to odor generation and recontamination of cleaned and deodorized areas.
  • Clean salvageable surfaces and items to physically remove odor-causing residue.
  • Chase remaining odor with an odor counteractant. In the case of smoke, create a deodorizing fog or gas that seeks out and combines with odor-causing substances.
  • Seal salvageable surfaces that are inaccessible or slightly scorched, not only for aesthetic purposes, but primarily to encapsulate odor and prevent progressive recontamination.

Understanding the effects of a fire can help homeowners evaluate the damage to their home. By learning more about residue clean-up and deodorization after a fire, you can minimize the need for costly repair. Fire and smoke restoration experts can help you return your home and furnishings to a “preloss” condition.

Dangers of Winter Weather

11/6/2017 (Permalink)

Storm Damage Dangers of Winter Weather Winter Storm

There are a number of different ways that winter storms can impact a region and the people who live there. Winter storms are considered deceptive killers because most deaths are not directly related to the storm itself. People could get in an automobile accident on icy roads, have a heart attack while shoveling snow, or suffer frostbite or hypothermia from prolonged exposure to the cold.

Wind - Some winter storms have extremely strong winds that can create blizzard conditions with blinding, wind driven snow, drifting, and dangerous wind chills. These intense winds can bring down trees and poles, and can also cause damage to homes and other buildings.

Snow - Heavy snow accumulations can immobilize a region and paralyze a city, strand motorists, stop the flow of supplies, and disrupt emergency services. Buildings may collapse, and trees and power lines can be destroyed from heavy snow. In rural regions, homes and farms may be isolated for days, and livestock could be lost.

Ice - Heavy ice accumulations can bring down objects like trees, utility poles and lines, and communication towers. Power can be disrupted or lost for days while utility companies repair the damage. Even a small amount of ice can cause hazardous conditions for motorists and pedestrians.

Cold - Extremely cold temperatures can accompany winter storms and be left in their wake. Infants and the elderly are most susceptible to prolonged exposure to the cold, which can cause potentially life-threatening conditions such as hypothermia and frostbite. Below freezing temperatures can damage vegetation and cause pipes to freeze and burst inside homes. Exposure to cold can cause frostbite or hypothermia and become life-threatening.

What constitutes extreme cold varies in different parts of the country. In the South, near freezing temperatures are considered extreme cold. In the North, extreme cold means temperatures well below zero. Freezing temperatures can cause severe damage to citrus fruit crops and other vegetation. Pipes may freeze and burst in homes that are poorly insulated or without heat.

Wind Chill is not the actual temperature, but rather how wind and cold actually feel on exposed skin. As the wind increases, heat is carried away from the body at an accelerated rate, driving down the body temperature. Animals are also affected by wind chill; however, cars, plants and other objects are not.

Frostbite is damage to body tissue caused by extreme cold. A wind chill of -20° Fahrenheit (F) with light winds will cause frostbite in just 30 minutes. Frostbite causes a loss of feeling and a white or pale appearance in extremities, such as fingers, toes, ear lobes or the tip of the nose. If symptoms are detected, get medical help immediately! If you must wait for help, slowly re-warm affected areas.

However, if the person is also showing signs of hypothermia, warm the body core before the extremities. Hypothermia is a condition brought on when the body temperature drops to less than 95°F, and it can kill. For those who survive, there is likely to be lasting damage to the kidneys, liver and pancreas. Warning signs include uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness and apparent exhaustion. Take the person’s temperature. If below 95°F, seek medical care immediately!

If Medical Care is Not Available, warm the person slowly, starting with the body core. Warming the arms and legs first drives cold blood toward the heart and can lead to heart failure. If necessary, use your body heat to help. Get the person into dry clothing and wrap them in a warm blanket, covering the head and neck. Do not give the person alcohol, drugs, coffee, or any hot beverage or food. Warm broth is an excellent choice.

SEWAGE BACK-UPS TIPS

11/2/2017 (Permalink)

Water Damage SEWAGE BACK-UPS TIPS SEWAGE BACK-UP

SEWAGE BACK-UPS TIPS

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

  • Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
  • It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
  • Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.