What our Customers say...

Testimonials

The crew was amazing! 

Overall, I am satisfied with the service(s) provided by the SERVPRO franchise! 

The SERVPRO® Franchise’s on-site personnel were prompt, courteous and attentive to my concerns.

I cannot emphasize how great they were- they were very professional and responsive! Five stars all the way! 

Hire more employees like Zach!

I would recommend the SERVPRO franchise to my friends, family and colleagues. 

The crew was fantastic and so kind.

Zach and his team were easy to deal with and did a GREAT job!

I was Confident in the knowledge and professionalism of the SERVPRO® Franchise’s on-site personnel who performed the service at my home

The SERVPRO® Franchise’s office staff was courteous, polite and helpful throughout the duration of the job.

Zach and Cody were Awesome! Such wonderful customer service!

I would recommend SERVPRO® Franchise to my friends, family and colleagues.

Darius and Darrell were amazing. They represented your company well-they were polite, courteous and extremely helpful. THEY DESERVE A BONUS!!

The SERVPRO® Franchise’s on-site personnel were prompt, courteous and attentive to my concerns.

THANK YOU!

I would recommend SERVPRO® Franchise to my friends, family and colleagues.

We truly appreciate the prompt, efficient and excellent job that this team did!!

I would use the SERVPRO® Franchise who assisted me during this loss for future cleaning and/or restoration needs.

The SERVPRO® Franchise’s office staff was courteous, polite and helpful throughout the duration of the job.

I would recommend SERVPRO® Franchise to my friends, family and colleagues.

I recently used SERVPRO of Charles County for my carpet cleaning-and I will never use another carpet cleaning service. Kasey made scheduling a breeze and Chris and Ryan were fabulous; they moved all of my furniture and did a fantastic job. They use all natural products so it was safe for me and my pets!

We would like to thank SERVPRO for the incredibly generous donation of new toys for our Christmas Toy Connection program. Your gift to Charles County Children’s Aid Society, a 501©3 agency, is greatly appreciated.

With the help of your donation we were able to allow parents of less fortunate families to choose gifts for their children for Christmas. We also strive throughout the year to help Charles County families with emergency assistance. In addition to our Christmas program, our agency helps provide food, clothing, school supplies and other essential items for families in Charles County. This is possible because of the thoughtful charity of persons such as you who are willing to donate to us.

Again, thank you for support of our organization and your community.



Sincerely,

Danielle 

Fantastic customer service

We had a roof leak and water was coming in from the ceiling. The team came out and in short order removed the ruin drywall and set up a dehumidifier to dry out the room. Very professional team

On behalf of the Humane Society of Charles County and the animals in our care, thank you so very much for helping us in our time of need.  The generosity you and your team showed by helping us to clean and sanitize the shelter when our team was devastated by the loss of lives caused by a Feline Panleukemia outbreak was overwhelming and so appreciated.  Kasey was so easy to work with and the compassion of your team was evident in everything they did.  You have truly made a difference and your quick response meant that more lives could be saved.  



Sincerely,

Starla Raiborn

Thank you for all of the heavy lifting over the past few days- both physically and spiritually. 

You helped me through a very tough spot in my life and I am truly grateful for your help and support. 

The enclosed is a small token of my appreciation. I don't know what your company policy is regarding thank you gifts but quite frankly, I don't care. 

please use this to do something special for yourselves and your loved ones. 

Sincerely, 

Mary Lee Sadler 

Thanks SERVPRO, your guys were professional & helpful.

Thank you for helping us save as much walls as possible. We appreciate your work, education, and courtesy. Thank you!!!

Mr. Stroup shows excellent professionalism when discussing SERVPRO's services. He is remarkable working for SERVPRO and represents your company in the most desirable way and is very well trained! Thank You.

Thanks again for the quick response. Your team is always professional when doing business. Next time if any send Jonathan back! :) You may send any of your guys. Thanks.

Very prompt, professional + courteous service. We were extremely pleased with the service.

Awesome!

Very satisfied. Thanks for your help during my crisis.

Very courteous group that I worked with from 1st phone call to the very end!

This happened as we were preparing for vacation. We were so pleased with the prompt services to start the removal/drying process.