Recent Posts

Summer 2020 Fire Tips

6/29/2020 (Permalink)

With the presence of the global pandemic, COVID-19, we are seeing more and more families opting for outdoor vacations. Camping can be a fun way to still enjoy summer while reducing exposure to COVID-19. Personally, I am not the camping (in a tent) type but I am even considering this for my family as we NEED a summer getaway!

Here are some summer campfire safety tips!

Most campgrounds have posted rules in place. These rules can vary from campground to campground because of the risk associated to the specific areas. It is important to take the time to review them with your family and ensure that they understand the rules.

Make sure that your family is aware of the generational lesson, STOP DROP and ROLL! This phrase has been heard for years and it is important to make sure that your family understands this phrase! Practice what this looks like.

If grilling or starting a campfire, assess your surroundings. Make sure you are in a safe spot away from fire hazards. Check the wind direction and make sure there is enough room between trees and camping materials.

If starting a campfire, make sure you always have supplies nearby to extinguish the fire if things take a turn for the worse. Water, fire extinguisher, sand, shovel etc. could be the difference between a scare and a catastrophe.  

COVID-19 has caused us to be aware of our surroundings and we should continue this practice when it comes to Summer Safety as well!

Summer Heat Storm!

6/29/2020 (Permalink)

Summer is approaching fast! In Southern Maryland it seems we have gone from Winter to Summer again this year. Over the last few years, we have skipped spring and this year was no different. With that in mind it is important to remember extreme heat precautions, especially with COVID-19 causing us to do more outdoor activities because a lot of businesses are still closed.

Heat affects everyone but especially young, sick, elderly, and overweight people. There are several things you can do to prepare for extreme heat. 

  • Stay inside if possible
  • Check on your pets if they are outside
  • Stay hydrated! Limit alcohol or caffeine if outdoors.
  • Wear loose, light colored clothing if outside.
  • Apply sunscreen!

If you must be outside during extreme heat please be aware of the symptoms of heat exhaustion, such as heavy sweating, weakness, cold, clammy skin, nausea or vomiting and fainting. Heat exhaustion can lead to a heat stroke which is life threatening. Signs of heat strokes are body temperatures of 103 degrees +, rapid pulse and possible unconsciousness.  If you think someone is having a heat stroke CALL 911, DO NOT give them fluids, try to reduce body temp with cool wet rags.

We want you to enjoy the outdoors this summer, especially because we have spent so much time indoors this year due to COVID, but we want you to be safe!  Our community is our family and your safety is important to us!

Maryland’s 2020 hurricane season is predicted to be a rough one

5/29/2020 (Permalink)

As if the coronavirus was not enough, we are coming up on hurricane season 2020, June 1- November 30, and it is potentially going to be a tough one for the East coast. The 2020 hurricane season could produce 16 named storms for the Atlantic Coast, which is four more named storms than the average.

Colorado State University meteorologists are predicting that the 2020 hurricane season will be 140% of the average hurricane season. The team is predicting eight of the 16 storms will become hurricanes and four of the storms could become Category 3-5 storms and produce winds of 111 miles per hour.

The April forecast for hurricane season 2020 may seem a bit early but basing their predictions on over 50 years of data, has proven them well. The team from Colorado State will provide updates to their predictions as the season moves along and let us hope that there is a change for the better. I think I can speak for everyone in Southern Maryland, and across the Atlantic seaboard for that matter, when I say we would like a nice, calm, and uneventful remainder of 2020. The updates will be published on June 4, July 7 and August 6… keeping our fingers crossed.

As you know, no matter the time or situation SERVPRO® of Charles County and SERVPRO® of Oxon Hill are ALWAYS available and Here to Help! You can call us, 301.753.8313- Email us, or find us on social media if you need our assistance.

Southern Maryland Emergency Water Damage Tips

5/29/2020 (Permalink)

Here in Southern Maryland we have experienced many weather-related events that have caused water damages for many over the last few years. One thing SERVPRO® of Charles County and SERVPRO® of Oxon Hill wants our community to know is what to do when you have a water damage. The first 24 hours of a water damage is critical in reducing the damage to your home or business. Here are some tips to help you if you experience a water damage…

  • Shut off the water source if possible.
  • Turn off circuit breakers for wet areas.
  • Remove as much excess water as possible
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Move any valuable items to a dry place
  • Do not enter affected areas if electrical outlets are exposed to water
  • Do not use vacuum to remove water
  • Do not use ceiling fixtures if the ceiling is wet

If you have experienced a water damage and need a professional to walk you through call us today @ 301.753.8313.

COVID Support for our community.

5/15/2020 (Permalink)

It is easy as a SERVPRO® employee to tell people that you are always “Here to Help” and honestly, we are. But when it really counts, and your community needs you that is when you stand behind those words and show up.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill will always show up for our community. We will always be here to lend a helping hand when our community calls on us. We have partnered with multiple organizations within our community and it is part of what makes my job so rewarding.

With the COVID19 pandemic we have been called on to utilize our expertise to protect the community we serve. With our expertise in bioremediation SERVPRO® is the Nations #1 choice for cleanup and restoration and we are proud to have earned that title.

Recently we had the opportunity to clean and disinfect the Emergency Service Vehicles at Benedict Volunteer Fire Department and it was an honor. Benedict VFD has been proudly serving Charles County since 1950 and it was amazing to be able to give back.

Thank you to all our Firefighters, Paramedics and Police Officers! You all are appreciated every day! If there is anything we can ever do please do not hesitate to let me know.


Lauren C. Lancaster

Email ME


Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Charles County at 301-753-8313 or SERVPRO of Oxon Hill at 301-292-4447 today for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SEVERE Weather

4/6/2020 (Permalink)

Severe weather can happen at anytime in America, but we definitely know it can happen at anytime in Southern Maryland. Each year as a country we deal with natural disasters more than you would imagine.

STORM Averages for the USA

10,000 severe thunderstorms

5,000 floods or flash floods

1.300 tornadoes

2 landfalling deadly tornadoes

That is a lot of storms every year causing nearly $15 billion in damage and 650 deaths. This was an eye-opening fact for me when I read it, The only thing we can do is to be prepared.  You should always educate yourself on the weather risk you could face in the places that you live and work. Sign up for wireless emergency alerts and listen to the radio. Create a communication plan for work and home. Put together and Emergency Kit and make sure everyone knows what it includes and where it is. Be prepared so you can be safe!

Even during Storm conditions SERVPRO® of Charles County and SERVPRO® of Oxon Hill is Here to Help! You can always reach someone from our office @ 301.753.8313.

Flooding in Charles County, MD and Oxon Hill, MD

4/6/2020 (Permalink)

Floods are one of the most common disasters in the United States. No matter where you are located there is always potential for flooding. In the last five years FEMA reported that all 50 states had experience floods or flash floods. Floods cause more damage than any other natural disaster every year. Here are some flood safety tips…

  • Stay away from flood waters. As little as six inches of flowing water can sweep you off your feet, and not in a good way!
  • DO NOT drive over a flooded road. If you get stuck on a flooded road and the water is rising get out of the vehicle and move. Two feet of moving water can easily sweep your car away.
  • Keep children out of the water. The water could be contaminated.

If your home is affected by flood water, please call SERVPRO® of Charles County and SERVPRO® of Oxon Hill. Minor floods can cause MAJOR damage when not treated appropriately. We are always Here to Help! Call us today @ 301.753.8313

Spring Cleaning and Maintenance to keep your business thriving

4/3/2020 (Permalink)

Spring Cleaning and Maintenance to keep your business thriving

As we exit the dreadful cold and enter the glorious days of extended sunshine, beautiful flowers and sensational warmth, we tend to find a little more energy here in the DMV! When this happens, EVERYONE starts to think Spring Cleaning! Well this should go for your business as well.

As working adults, most of us spend more time at work then we do in our homes, so we should take great care of our offices. Besides the fact that we want our customers, clients and employees to be in a clean comfortable space, we want to reduce the probability of damage to our business because this is how we provide for our families. Everyday that our offices are closed could mean lost revenue and that is not something we want to lose. Being proactive in your maintenance and preparation can save you thousands of dollars in the long run and SERVPRO® is Here to Help!

There are a few things SERVPRO® of Charles County and SERVPRO® of Oxon Hill recommends all our businesses complete to ensure they are proactive and prepared!

  • Carpeted Areas

If you have carpeted areas in your office, examine the condition of the carpet.

  • Professional carpet cleaning of high trafficked areas will prevent bacteria, allergens, and dirt from building up which could prolong the life of your commercial grade carpet. (P.S. Carpet isn’t cheap!)
  • Hard Floors

If you have hard floors in your office please examine them carefully.

  • A buckle in your flooring could be a trip hazard for employees and customers but it could also mean there is/was water intrusion. Water intrusions that are not dried properly run the risk of mold problems in the future. Sanitizing/Disinfecting hard floors is something that SERVPRO® specializes in to ensure that there is no additional moisture left behind to create other problems.
  • Upholstery

Do you see stains on your waiting room chairs?

  • Unfortunately, dust mites and other organisms tend to stick themselves to fabric. (We all have heard of a bed bug issue! EW!) If you have waiting room chairs or other fabric pieces call SERVPRO® today for a free estimate on cleaning. The last thing we want is one of your customers to have an issue that traces back to your chair.
  • Ceilings

Have you noticed a stain on your office ceiling?

  • Call SERVPRO® and we will come out to provide a free moisture check in that area. Often we don’t realize that there is water intrusion or a moisture issue until its too late and we see a stain. When you first notice that stain investigate it right away! If it happened this time it will happen again, and improperly dried materials run the risk of developing mold and that is the last thing we want or need!

Do you have an emergency plan in place that is mobile?

  • You guessed it! SERVPRO® of Charles County and SERVPRO® of Oxon Hill will come out and provide you will a FREE Emergency Ready Profile (ERP) that comes with an APP! (Available on Android and Apple devices) The ERP can contain all your information that you will need to be able to get your business back up and running in the care of an emergency.

Here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill we know how difficult it can be to run a business and that’s why we want you to know that we are ALWAYS available… 24/7/365! You can call us @ 301-753-8313 and someone from our office is always available!

Fire Extinguisher Safety and Information

4/3/2020 (Permalink)

A fire extinguisher is a lifeline in an emergency fire situation when used correctly. NFPA recommends remembering the phrase PASS!

P Pull the pin. Hold the nozzle away from you.

A Aim low towards the base of the fire.

S Squeeze the trigger evenly and slowly to control the release.

S Sweep the nozzle from side to side.

You should always read the instructions on a fire extinguisher before an emergency happens. Being comfortable with the use of this device could save your family, your property and your life!

It is also important to know that there are different classes of fire extinguishers specifically designed for certain types of fires.

CLASS A: This is the most common type of fire extinguisher as it used to put out normal items such as cloth, wood, rubber, paper and many plastics.

CLASS B: This should be used on fires involving flammable liquids such as grease, gas and oil.

CLASS C: This is designed for fires involving appliances, tools and other products that are plugged in.

CLASS D: Class D is normally found in factories and warehouses as they combat fires involving metals.

CLASS K: This type is seen in commercial kitchens as it fights fires involving vegetable oils, animal oils or fats in cooking appliances.

Please take the time to educate yourself, your family and your staff about Fire Extinguisher Safety! Please know that SERVPRO® of Charles County and SERVPRO® of Oxon Hill is always Here to Help! You can call us 24/7/365 @ 301-753-8313.