Recent Posts

Summer Emergency Preparedness

6/15/2019 (Permalink)

Summer Emergency Preparedness

During the summer Mother Nature can wreak havoc on your business and home. Substantial rain and high winds are very common during summer storms. These factors can cause damage to your roof, siding, windows and in return allow water into your property.  Being proactive is the key to avoiding and or reducing the loss to your property.

When summer weather rolls around it is imperative to stay informed of local storms and upcoming weather. Here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill we stay tuned to for overview and The Southern Maryland Chronicle  as well as The Southern Maryland Chronicle Facebook, for all of our local weather updates.  Being aware of any upcoming threats in advance will allow you to prepare your employees and your property as necessary.

If you do experience a loss please do not hesitate to call us immediately. SERVPRO® of Charles County 301.753.8313 and SERVPRO® of Oxon Hill 301.292.4447 are available 24 hours a day, 7 days a week.

6 Signs to call a professional!

6/15/2019 (Permalink)

Often times we find ourselves trying to fix things around the house to save a little money. There are definitely some task that we can handle ourselves but when it comes to plumbing we should rely on the professionals. These are the top 6 situations in which you SHOULD call a plumber!

  • Your water isn’t running!

If your water isn’t running, you need to call a professional immediately. There are a multitude of reasons that your water is not flowing, and this would require professional attention. 

  • Do you have hot water?

If you don’t have hot water first check your hot water heater. If there is no signs of trouble there, call the professionals. There are many possibilities as to why you do not have hot water but you should let the professionals determine the cause as it can get costly.

  • Are you pipes draining slowly?

If you have a pipe that’s draining slowly you can by all means try your home remedies! But let’s say this doesn’t work… Call a professional. If your home remedy doesn’t correct the issue this could mean you have a bigger issue somewhere in your drainage system. You do not want to wait because this could cause the water to come back up your pipes and into your home!

  • Is your water off but you still hear it running?

I know this sound like a bad joke but it is not. If you can hear water running when its not this is a possible sign of a leak somewhere. Inspect your home for visible signs of a leak immediately. Call the professionals and give them any information you can.

  • Are your pipes frozen?

If you have frozen pipes, STOP! Call the professionals. End of story!

  • Do your drains smell?

If your drains smell you can attempt a home remedy solution. If the problem persists please call a professional immediately.

All of these things if caught early can be corrected before suffering a major water damage in your home. If you happen to not get to it in time and you do suffer a loss, do not hesitate to call SERVPRO® of Charles County, 301.753.8313 or SERVPRO® of Oxon Hill®, 301.292.4447.

SERVPRO® does commercial cleaning!

6/14/2019 (Permalink)

Did you know that SERVPRO® of Charles County and SERVPRO® of Oxon Hill does commercial cleaning in Charles County and Southern Prince Georges County, Maryland?

Most people don’t!

Here at SERVPRO® we take pride in our ability to handle all commercial jobs from a general sanitization to major water or fire losses.

Most people are not aware of what commercial cleaning consists of. Commercial cleaning consist of Waste cleanup, Hazardous cleanup and heavy cleaning of commercial areas.  SERVPRO® of Charles County and SERVPRO® of Oxon Hill can also handle vandalism and biohazard cleanup in commercial spaces.

Why is it important for business owners to have SERVPRO® handle these things?

One simple answer! It reduces the businesses owner’s liability if it is not cleaned up correctly. The last thing you want to do as a business owner is have an incident occur on your property in the first place but then to add to the stress, the incident is not cleaned up properly and your business is now contaminated.

Here at SERVPRO® we adhere to all IICRC standards when it comes to cleaning which ensures that your facility is restored back to safety!

If you are looking for commercial cleaning you can call SERVPRO® of Charles County, 301.753.8313 or SERVPRO® of Oxon Hill, 301.292.4447.

The importance of cleaning dryer vents!

6/14/2019 (Permalink)

The importance of cleaning dryer vents!

According to FEMA, failure to clean home dryers causes 34% of home dryer fires each year. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of Charles County and SERVPRO® of Oxon Hill can help clean dryer vents and air ducts that may have lint buildup or other blockages.  

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles on a regular basis.  

Don’t risk the safety of your family and home! For more information on cleaning dryer vents and air ducts, contact SERVPRO® of Charles County, 301.753.8313 or SERVPRO® of Oxon Hill, 301.292.4447 today!

SERVPRO® of Charles County and SERVPRO® of Oxon Hill can be your one stop shop.

6/13/2019 (Permalink)

SERVPRO® of Charles County and SERVPRO® of Oxon Hill can be your one stop shop.

We are excited to announce that we can now be your one stop shop! SERVPRO® of Charles County and SERVPRO® of Oxon Hill now has a reconstruction division by the name of Code 1 Contracting, Inc. SERVPRO® of Charles County, SERVPRO® of Oxon Hill and Code 1 Contracting, Inc are all owned by Jonathan Stroup. This year Jon decided that it was time to join forces to make for a better customer service experience and offer Code 1 services to our SERVPRO® customers. The ability for us to provide this service to our customers makes for a more comfortable and seamless transition into getting your home back to normal.

When a homeowner experiences a loss, it is a very emotional event as there has been damage to possibly your largest investment. When SERVPRO® arrives, we look to provide a sense of relief because we are Here to Help. We show up ready to work and begin explaining the cleanup process. At this point the homeowner begins to see a light at the end of the tunnel.

What we have realized is that once cleanup has begun there are times that we have to perform demolition in order to fully remediate the problem. When this occurs homeowners in the past have had to reach out to a separate company and deal with them on getting the demolition repaired. This is no longer the case. Now SERVPRO® and our reconstruction team, Code 1 Contracting, Inc, can come in and take care of the issue from start to finish, thus reducing the amount of stress and work on the homeowner’s plate.

If you need any reconstruction services please do not hesitate to reach out to SERVPRO® of Charles County, SERVPRO® of Oxon Hill or Code 1 Contracting, Inc today!

SERVPRO® of Charles County 301.753.8313

SERVPRO® of Oxon Hill 301.292.4447

Code 1 Contracting, Inc 240.435.0534


Leave the Hassle of Board-Ups to the Professionals, SERVPRO®!

6/1/2019 (Permalink)

Leave the Hassle of Board-Ups to the Professionals, SERVPRO®!

Why take the risk? Call SERVPRO® of Charles County and SERVPRO® of Oxon Hill. Working to make it “Like it never even happened.”

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill Professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Call us today @ 301.753.8313!

Do You Have Dirty Ducts?

6/1/2019 (Permalink)

Do You Have Dirty Ducts?

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO® of Charles County and SERVPRO® of Oxon Hill can often restore the HVAC system and duct work to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO® uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or the schedule an appointment, contact SERVPRO® of Charles County and SERVPRO® of Oxon Hill @ 301.753.8313!

What Would Happen to Your Business if Disaster Struck?

6/1/2019 (Permalink)

Being the owner and/or responsible for a commercial building can carry a lot of stress. Not only are you worried about day to day operations, but also what you would do if a disaster such as a fire, water damage, or mold should occur.

Does your staff know what actions should they take if any of those things happen? Do they know where the main building shut offs are? These are very important questions that any owner should be asking. Being unprepared could mean not only the possibility of secondary damage, but also a larger loss of income.

Do not worry though! SERVPRO® of Charles County and SERVPRO® of Oxon Hill offer a free service to lift the stress off your shoulders. It is called an Emergency Response Plan (ERP). An ERP not only labels important contacts, but also important shut off sources. ERP’s are available in paper copy as well as a living online document, and the owner or manager can easily make sure that even if they are not at the property, they can get an ERP into the right hands via email.

The ERP has pictures of important shut offs for a business, but also detailed notes of how one would access it. This makes the ERP valuable for even firefighters and plumbers. Quick action, a contingency plan, and Emergency Response Plan (ERP) are very valuable for any commercial buildings success of getting back to business.  

Please make sure that you are prepared for any disaster that may occur. Call SERVPRO® of Charles County or SERVPRO® of Oxon Hill now to schedule your free Emergency Response Plan today at (301) 753-8313!

SERVPRO® and our community!

6/1/2019 (Permalink)

SERVPRO® of Charles County and SERVPRO® of Oxon Hill has been in business for over 32 years serving the Southern Maryland area. Jon Stroup has not only built a company that cares about their community, but he has also created a company that cares about their employees and employees that care about their customers. 

SERVPRO® of Charles County and SERVPRO® of Oxon Hill enjoy being involved in things that help the community be a better place. From sponsoring soup kitchens, donating food and participating in golf tournaments to fight cancer, Jon is all about supporting the community he serves.

There are a lot of events coming up that you will see SERVPRO® in attendance and we would love for you to stop us and take pictures. We look forward to this year’s events and many more to come.

Water Backup Coverage?

6/1/2019 (Permalink)

Water Backup Coverage?

Water Backup Coverage is an option that you can add on to your insurance policy that protects you from the potentially costly repairs of water damage due to sump pump failure or drain backups.

Sump pumps are designed to remove water that accumulates around your home’s foundation. If the system fails or power goes out, overflow may occur. Most insurance policies do not have this as a covered loss without the added protection of Water Backup Coverage. Water backup coverage will help cover the cost of the water damages from an unexpected backup and it may also help cover the cost in replacing furniture and other belongings lost.

Your home or businesses is the largest purchase you will make in a lifetime for most people. Are you covered properly in case of a disaster? Over the last year we have seen an influx in water damages due to Sump Pump failures and we want to make sure our customers are educated when it comes to this topic.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill recommends talking with your insurance company today to make sure that you and your home or business is protected today!