Recent Posts

Tropical Storm Isaias expected to affect Southern Maryland this week!

8/3/2020 (Permalink)

Maryland is not normally known for hurricane related disasters, but it seems that within the last few years it has become increasingly common.  With Topical Storm Isaias approaching the coastline SERVPRO® of Charles County and SERVPRO® of Oxon Hill find it important to prepare.

Hurricane Isaias has caused The National Weather Service to issue a Tropical Storm Watch and Flash Flood Watch for Monday afternoon through Tuesday evening for much of Maryland. In Southern Maryland tropical storm conditions are possible within 48 hours.

Tropical Storm Isaias is expected to cause winds from 40-70 MPH with about 3-4 inches of rain. The Eastern Shore could possibly see 7 plus inches of rain by Tuesday evening. Flash Flood warnings are issued for Southern Maryland from Monday afternoon through Tuesday evening.

During this time, it is important to take necessary measures to protect your family and your home.

  • MEMA is reminding Maryland residents to make sure emergency kits include at least 2 face masks for each person as well as Hand Sanitizer, disinfectants, and other COVID-19 related supplies.
  • Tie down any loose furniture or grills that are outside and subject to substantial winds and could be blown about causing secondary damage.
  • Keep devices charges in case of power outages.
  • If the roadway is flooded, TURN AROUND, do not attempt to drive through the standing water.
  • Only use generators outdoors! Generators should be at least 20 feet away from home, doors, windows, and vents.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill will be on standby if we are needed. In the time of an emergency we are still Here to Help! Do not hesitate to call us right away, 301.753.8313 or 301.292.4447.

Summer Water Damage Tips

8/3/2020 (Permalink)

Unfortunately, we know all too well that water damages can happen at anytime in Southern Maryland. Water damages can happen at any time, any place and under any circumstance but there are some things to keep in mind that could help prevent water damage to your home this summer. 

Southern Maryland Severe Storms

Severe storms are common in the summer months for southern Maryland because of the heat and a lot of our areas are bordered by water. During our hot, humid months severe storms can abruptly dump several inches of rain in a very short period of time. This could cause water damage to your home if you are not prepared.

  • Check your gutters! Make sure your gutters are clear of any blockage. Blocked gutters coupled with substantial rain fall could result in foundation leaks, basement floods and water damage to exterior walls.
  • Check your roof for damage frequently. Roof damage is something no one wants to face but you especially do not want it to begin raining inside your home. With a substantial amount of rain and roof damage you could see not only roof leaks and attic saturation you could see a complete flood. In some cases we have seen ceiling collapse causing additional damage.

Air Conditioner causing water damage?

As we all know it gets hot and humid in the summer months here in Southern Maryland and we have our air conditioners set accordingly! What we don’t realize is the potential risk that a central AC unit poses to our homes. These units are designed to extract gallons of water vapor from the air inside our homes. This water is collected in a condensate drip pan and then sent down the drain line. Well what if the condensate drip pan overflows or the drain line is clogged? Would you notice right away? Probably not! Check your AC unit to make sure that everything is running correctly, especially when the temperature rises outside. Checking your system on a regular basis could mean preventing a water damage incident in your home.

If you experience a water damage in your home this summer call SERVPRO® of Charles County and SERVPRO® of Oxon Hill immediately! We are OPEN and Here to Help! 301.753.8313.

Commercial- Insurance Check up

7/31/2020 (Permalink)

As we approach Hurricane Season 2020 on top of the worldly events already in full swing, it is easy to get lost in day to day activities. SERVPRO® of Charles County and SERVPRO® of Oxon Hill want to remind you to do an Insurance Checkup.

What is that you ask?

Every so often as a business you and your agent should be performing an Insurance Checkup which will review your coverage and coverage limits. As we know things change rapidly and you should always have the appropriate coverage and limits to protect your business.

Years ago, we would have never imagined tornadoes and hurricanes in Southern Maryland and now they have become more normal for our area.

During your checkup make sure you have enough coverage to repair, sustain and even replace your business. Have you recently made upgrades to your facilities? Have you upgraded equipment? Hired or Fired an employee? Making sure that all of your information is up to date is preparing you for success in the wake of a disaster.

Do you have an Emergency Ready Plan? If not reach out to us directly and we can provide you one for FREE. We will make sure that you always have paper copies as well as electronic copies available to you. Being prepared could be the difference between losing everything and coming back strong if your business suffers a loss.

Here at SERVPRO® we are not only in the business of helping AFTER a loss but more importantly we are Here to Help BEFORE a loss! Call us today for your Free Emergency Ready Plan- 301.753.8313 or email me directly. LAUREN LANCASTER

FIRE- Smoke and its behavior in your home!

7/31/2020 (Permalink)

The flames of a fire are the thing that we are most worried about during an active fire because they are scary, for a lack of better term. We know the flames are damaging our property and threatening our safety but smoke damage is the sneaky partner to flames. Smoke inhalation is just as dangerous as actual flames. Smoke is what makes the cleanup process complicated due to the different types of smoke and soot residue.

When SERVPRO® arrives on the scene of a fire we are going to first asses the situation to determine our plan of action. We will need to determine the type of smoke so that we can clean accordingly. There are different types of smoke and SERVPRO® of Charles County and SERVPRO® of Oxon Hill are trained to handle them all.

WET SMOKE: (Plastic and Rubber) Low heat, smoldering, high odor and smears. Smoke webs are more difficult to clean.

DRY SMOKE: (Paper and Wood) Fast burning, high temperature- heat rises so the smoke will as well.

PROTEIN FIRE: Virtually invisible, discolors paints and varnishes and has extreme odor.

FUEL SOOT: Often caused from puff backs and can seem overwhelming, but SERVPRO® has you covered.

OTHER: Special losses need special care. Some things in this category would be fire extinguisher residue, fingerprint powder and tear gas.

No matter what your situation is SERVPRO® of Charles County and SERVPRO® of Oxon Hill are Here to Help!

Summer 2020 Fire Tips

6/29/2020 (Permalink)

With the presence of the global pandemic, COVID-19, we are seeing more and more families opting for outdoor vacations. Camping can be a fun way to still enjoy summer while reducing exposure to COVID-19. Personally, I am not the camping (in a tent) type but I am even considering this for my family as we NEED a summer getaway!

Here are some summer campfire safety tips!

Most campgrounds have posted rules in place. These rules can vary from campground to campground because of the risk associated to the specific areas. It is important to take the time to review them with your family and ensure that they understand the rules.

Make sure that your family is aware of the generational lesson, STOP DROP and ROLL! This phrase has been heard for years and it is important to make sure that your family understands this phrase! Practice what this looks like.

If grilling or starting a campfire, assess your surroundings. Make sure you are in a safe spot away from fire hazards. Check the wind direction and make sure there is enough room between trees and camping materials.

If starting a campfire, make sure you always have supplies nearby to extinguish the fire if things take a turn for the worse. Water, fire extinguisher, sand, shovel etc. could be the difference between a scare and a catastrophe.  

COVID-19 has caused us to be aware of our surroundings and we should continue this practice when it comes to Summer Safety as well!

Summer Heat Storm!

6/29/2020 (Permalink)

Summer is approaching fast! In Southern Maryland it seems we have gone from Winter to Summer again this year. Over the last few years, we have skipped spring and this year was no different. With that in mind it is important to remember extreme heat precautions, especially with COVID-19 causing us to do more outdoor activities because a lot of businesses are still closed.

Heat affects everyone but especially young, sick, elderly, and overweight people. There are several things you can do to prepare for extreme heat. 

  • Stay inside if possible
  • Check on your pets if they are outside
  • Stay hydrated! Limit alcohol or caffeine if outdoors.
  • Wear loose, light colored clothing if outside.
  • Apply sunscreen!

If you must be outside during extreme heat please be aware of the symptoms of heat exhaustion, such as heavy sweating, weakness, cold, clammy skin, nausea or vomiting and fainting. Heat exhaustion can lead to a heat stroke which is life threatening. Signs of heat strokes are body temperatures of 103 degrees +, rapid pulse and possible unconsciousness.  If you think someone is having a heat stroke CALL 911, DO NOT give them fluids, try to reduce body temp with cool wet rags.

We want you to enjoy the outdoors this summer, especially because we have spent so much time indoors this year due to COVID, but we want you to be safe!  Our community is our family and your safety is important to us!

Maryland’s 2020 hurricane season is predicted to be a rough one

5/29/2020 (Permalink)

As if the coronavirus was not enough, we are coming up on hurricane season 2020, June 1- November 30, and it is potentially going to be a tough one for the East coast. The 2020 hurricane season could produce 16 named storms for the Atlantic Coast, which is four more named storms than the average.

Colorado State University meteorologists are predicting that the 2020 hurricane season will be 140% of the average hurricane season. The team is predicting eight of the 16 storms will become hurricanes and four of the storms could become Category 3-5 storms and produce winds of 111 miles per hour.

The April forecast for hurricane season 2020 may seem a bit early but basing their predictions on over 50 years of data, has proven them well. The team from Colorado State will provide updates to their predictions as the season moves along and let us hope that there is a change for the better. I think I can speak for everyone in Southern Maryland, and across the Atlantic seaboard for that matter, when I say we would like a nice, calm, and uneventful remainder of 2020. The updates will be published on June 4, July 7 and August 6… keeping our fingers crossed.

As you know, no matter the time or situation SERVPRO® of Charles County and SERVPRO® of Oxon Hill are ALWAYS available and Here to Help! You can call us, 301.753.8313- Email us, or find us on social media if you need our assistance.

Southern Maryland Emergency Water Damage Tips

5/29/2020 (Permalink)

Here in Southern Maryland we have experienced many weather-related events that have caused water damages for many over the last few years. One thing SERVPRO® of Charles County and SERVPRO® of Oxon Hill wants our community to know is what to do when you have a water damage. The first 24 hours of a water damage is critical in reducing the damage to your home or business. Here are some tips to help you if you experience a water damage…

  • Shut off the water source if possible.
  • Turn off circuit breakers for wet areas.
  • Remove as much excess water as possible
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Move any valuable items to a dry place
  • Do not enter affected areas if electrical outlets are exposed to water
  • Do not use vacuum to remove water
  • Do not use ceiling fixtures if the ceiling is wet

If you have experienced a water damage and need a professional to walk you through call us today @ 301.753.8313.

COVID Support for our community.

5/15/2020 (Permalink)

It is easy as a SERVPRO® employee to tell people that you are always “Here to Help” and honestly, we are. But when it really counts, and your community needs you that is when you stand behind those words and show up.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill will always show up for our community. We will always be here to lend a helping hand when our community calls on us. We have partnered with multiple organizations within our community and it is part of what makes my job so rewarding.

With the COVID19 pandemic we have been called on to utilize our expertise to protect the community we serve. With our expertise in bioremediation SERVPRO® is the Nations #1 choice for cleanup and restoration and we are proud to have earned that title.

Recently we had the opportunity to clean and disinfect the Emergency Service Vehicles at Benedict Volunteer Fire Department and it was an honor. Benedict VFD has been proudly serving Charles County since 1950 and it was amazing to be able to give back.

Thank you to all our Firefighters, Paramedics and Police Officers! You all are appreciated every day! If there is anything we can ever do please do not hesitate to let me know.


Lauren C. Lancaster

Email ME


Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Charles County at 301-753-8313 or SERVPRO of Oxon Hill at 301-292-4447 today for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.