Recent Posts

The COVID Effect

11/27/2020 (Permalink)

The Novel Coronavirus pandemic has changed society more than we could have ever imagined. The COVID-19 pandemic changed our communities, workplaces, families and even our simple daily routines. The term "social distancing" has become a normal part of our vocabulary and face masks have become a fashion accessory. Businesses and social interactions have changed dramatically and even the interactions between family members have changed. Before COVID-19 I would check on my grandparents at least every other day making sure they were ok and had everything they needed. Now I call and make sure they are ok and if they need anything, I will leave it on their porch. Now I get to interact with my grandparents once a week if I am lucky. With my grandfather's weakened immune system I cannot be too careful when being around him.

Now with flu season 2020 here and historically peaking between December and February there will be even more cause for extreme caution and concern. As communities have begun to reopen and face this pandemic head on there are so many questions that we have as a community. Is it safe? When will we have treatment for this virus? Will the treatments be safe? Will there be adverse reactions? Will we get back to normal as we know it?

These questions have no real answer, but we want you to know SERVPRO® of Charles County and SERVPRO® of Oxon Hill are STILL Here to Help!

We are being called on by many businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their facilities. SERVPRO® uses EPA approved products and follows CDC guidelines for all cleanup practices. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Many things have changed during these unprecedented times, but one thing remains the same. We are here to support our community and help get us back to normal as best we can.

Call today for your free Certified: SERVPRO® Cleaned evaluation today, (301) 753-8313 or (301) 292-4447 and as always you can email me directly, HERE.

Stay Safe from Hurricanes!

11/19/2020 (Permalink)

This has been an unusual Hurricane season for Maryland and it is not over yet.  While Hurricanes may not be as common as other disasters, it is still essential for you to learn how to act against this disaster.

A Hurricane holds the potential to expand its reach to hundreds of kilometers in a few minutes! During a Hurricane, consider doing the following:

  • Keep your emergency kit close with you.
  • Keep listening to the radio for further updates.
  • Unplug appliances and turn off the electricity.
  • Watch for water entering the home.
  • Follow guidance of any emergency personnel.

Do not go outside of the house in case of a Hurricane. Stay inside the house with your family. If possible, shift your whole family to the most substantial part of the house.

After the Storm, SERVPRO® of Charles County and SERVPRO® of Oxon Hill are here to support you!  Call SERVPRO® of Charles County, 301.753.8313 or SERVPRO® of Oxon Hill, 301.292.4447. We provide free visual inspections, and we will guide you through the claim, cleanup and reconstruction processes as necessary.

Stay Safe!

Signs there could be a water damage in your home

11/12/2020 (Permalink)

People often assume that the term “Water Damage” is going to mean gallons of water running through their home or several inches of standing water. That is not always the case. Sometimes it can be as common as an overflowed toilet or as simple as the kids splashing too much water out of the bathtub while playing. Water is a very sneaky thing, and you could have a water damage occur and not realize it until there is bigger issue!

Here are 5 signs that could mean you have a water damage.

  • Dark or Wet Spots

If you see dark or wet spots on your ceiling, walls or exterior, INVESTIGATE. This could mean there is or has been water damage.

  • Ceiling, Walls, and Floor structure

If water has reached these surfaces from inside you will notice the structure of these areas change. Your ceiling and drywall could begin to bubble, crack or flake. Your flooring can become soft and even begin to buckle. These are normally signs of water damage.

  • Hearing water

Have you noticed the sound of running water that is outside of the normal? This could be a sign of water damage. If you hear dripping, running water or even notice a new floor creak it is important to investigate.

  • Increased Bills

Have you noticed a spike in your water bill? This spike could be caused by a hidden water leak. Investigate this issue with a plumber or your local water company.

  • Smelling something off

It is quite easy to smell when something is wet and has been sitting. Have you ever forgot about the clothes in the washer? Yes, that smell. If you smell dampness, investigate! This could surely be a sign of water damage.

If you discover or even think there is a possibility you have a water damage, no matter how small you think it may be, call SERVPRO® of Charles County, 301.753.8313 or SERVPRO® of Oxon Hill, 301.292.4447 today! We provide free visual inspections, and we will guide you through the claim, cleanup and reconstruction processes as necessary.

Fire Safety in Fall 2020

11/11/2020 (Permalink)

Fire Safety in Fall 2020

2020 has been a year for the books. In one sense it seems like this has been the NEVERENDING story and on the other hand I cannot believe we are in Fall 2020! Where did the time go? Normally right about now we are winding down from Halloween, preparing for Thanksgiving, and just now getting into the rhythm of the new school year. This year, well it looks a little different.

This year we are figuring out online schooling for our children and wondering if they will ever return to a “normal” school day. We are still actively taking measures to protect our families from the global pandemic, COVID-19 and some of us have returned to work and attempting to find a balance. Crazy right?!?

With all the changes going on around us SERVPRO® of Charles County and SERVPRO® of Oxon Hill feel like it is so important to remind our community to perform their fall safety checks. Here are some reminders to ensure your safety and efficiency this fall!

  • Change the batteries and inspect your smoke detectors.

Get in the habit of changing them when the time changes. Spring forward and Fall back will ensure that you never have an inactive smoke detector.

  • Have your heating system inspected.

Central Heating systems should be inspected and serviced.

  • If you have gas, make sure you have your tank filled and inspect your carbon monoxide detectors.
  • If you use space heaters, please make sure to use them responsibly and inspect them for any damage that could pose a risk.
  • If you have a chimney have your chimney inspected, repaired, and cleaned each fall if necessary.

With all these tips you are taking an additional step to ensure the safety of your home and loved ones. Fall is also a great time to revisit your family’s evacuation plan and ensure everyone is reminded of what they should do in an emergency.

If you are faced with an emergency and need assistance call 911. Once your emergency has been controlled please do not hesitate to reach out to SERVPRO® of Charles County and SERVPRO® of Oxon Hill as we are always Here to Help! We will walk you through the cleanup, restoration and reconstruction process and get you back to living life.

We are available 24/7/365 @ 301.753.8313 or 301.292.4447.

Thanksgiving Safety Tips 2020

10/20/2020 (Permalink)

Thanksgiving Safety Tips 2020

I know we all have heard the saying, “The kitchen is the heart of the home”, well believe me when I tell you this is true for my family. We all enjoy cooking for our family and others and this time of year offers multiple opportunities to do just that with Thanksgiving, Christmas, and New Year’s right around the corner. This time of year also provides a time to reflect on the year and be joyful for the things you have accomplished as well as set goals for the coming year. During this season we tend to spend a lot more time in the kitchen preparing food and we do not realize the dangers that are associated with this activity.

Did you know that Thanksgiving is the peak day for home cooking fires? Then followed by Christmas Day, Christmas Eve, and the day before Thanksgiving. WOW! Unattended cooking was the leading factor in cooking fires and fire deaths.

Here are the Top 10 Safety Tips to keep in mind this holiday season.

  • Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot, and kids should stay three feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

This holiday season enjoy the time with family and friends while also remembering safety. SERVPRO® of Charles County and SERVPRO® of Oxon Hill is Always Here to Help if you need us, but we hope that you don’t and you can enjoy each moment with family and friends.

Flood and Water damage, aren’t they the same?

10/9/2020 (Permalink)

Flood and Water damage, aren’t they the same?

Most people believe that flood and water damage are the same and this is not the case in many scenarios. Though they both cause damage to your home and headaches, they can be quite different when dealing with an insurance company.

Flood insurance is a separate policy from your traditional homeowners’ insurance. If your home is in a flood zone you may be required to obtain flood insurance but if you are not, well then you may not have to. The scary thing about it is you may not even be offered the additional coverage or know that you may need it.  Flood insurance will cover flood damage to your foundation, plumbing, flooring, walls, and electrical components. Flood insurance DOES NOT normally cover anything outside of the main property such as detached garages or swimming pools. Flood insurance will usually deny coverage for damage caused by moisture, mold or mildew if an adjuster states that the damage could have been prevented. You often can add coverage to your personal belongings under this policy as well.

Water damage is usually covered under your standard homeowners’ policy. You should examine your policy to see what your specific coverages are. Water damage is normally defined as damage occurring BEFORE water touches the ground. This could be damage caused by rainstorms, burst pipes, overflowing bathtub, washing machine malfunction etc. This list could go on. Things not considered water damage would be your flooded yard backs up into your home, foundation leaks causing inside damage due to heavy rain etc. Sump pumps are also another thing a homeowner should verify are covered in their policy because that’s a separate add on as well.

Making sure you understand your policy, coverages and individual needs is especially important when protecting your largest investment. Consult with your insurance agent yearly to ensure proper coverages.

If you experience a water related issue call SERVPRO® of Charles County or SERVPRO® of Oxon Hill and let us walk you through the process. We are always Here to Help!

SERVPRO® of Charles County

(301) 753-8313

SERVPRO® of Oxon Hill

(301) 292-4447

Breast Cancer Awareness Month

10/8/2020 (Permalink)

Breast Cancer Awareness Month

As we all know 2020 has been an extreme year for all of us fighting the global pandemic, COVID-19. Our lives have changed drastically in our day to day activities from putting the kids on the bus and heading to the office to wearing a mask, hunting for Lysol™ and hand sanitizer and becoming full time teacher's aids to help educate our children from home. It is easy to get caught up and bogged down by the drastic changes in the world around us, BELIEVE ME I KNOW, but it is so important to not let this year pass us by without stopping to reflect, remember and rejoice.

October is Breast Cancer Awareness Month, and this is something that I hold extremely near and dear to my heart. I have lost loved ones to this disease; I have watched people I love fight this disease and win as well as I am watching someone currently fight this disease head-on. Through all the changes and obstacles we face in life it is imperative that we remember self-care. The National Breast Cancer Foundation website offers so much information and many wonderful tips for you to review. They offer education, tips and step by step instructions that are easy to read and understand. They also provide a way for you to get involved if you want to help support the cause and if you need help they offer the ability to receive it as well. I highly recommend you check it out.

All in all, I want you to know that SERVPRO® is not just your premier cleanup and restoration company--we are a part of the community. We live, work, shop and support our community in many ways and consider our community family. There is nothing more important to us than the success, health and overall well-being of our community!

Take care of yourselves family, and remember, we are always Here to Help!

Generator Safety from SERVPRO®

10/8/2020 (Permalink)

Generator Safety from SERVPRO®

Here in Southern Maryland we know all too well that having a generator is important. When we decide to purchase generators, we are thinking about the good it will bring and what protection it offers. A generator can allow us to keep the lights on, fan or heaters going and as a mom I think of the refrigerator, we must preserve our food!

What we often forget are the safety concerns that come along with using a generator. Here are some generator safety tips to consider.

  • Never use a generator inside the home or even in partially enclosed spaces, like the garage! Opening windows, doors and using fans will not prevent carbon dioxide buildup.
  • Install carbon dioxide alarms in central locations on every level of your home.
  • Do not use a generator in wet conditions. Make sure the generator is outside but not in the rain or snow as this could cause electrocution.

With Southern Maryland’s crazy weather patterns, we need to be prepared with knowledge and equipment to protect our families in a storm.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill are available 24 hours a day – 7 days a week and YES even during the storm, so call us today: 301.753.8313 or 301.292.4447.

Fire Safety Month- Is your business prepared?

10/7/2020 (Permalink)

Fire Safety Month- Is your business prepared?


Often when you hear the phrase “Fire Safety” you automatically think of your home not necessarily your business. Well here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill we realize that Fire Safety is critical, and we want to help you prepare and protect your business and employees. Making sure that your entire staff is prepared in case of an emergency could be the difference between a quick reopening or losing everything and even scarier it could be the difference between life and death.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill offers a FREE service to all businesses within our service areas, that will ensure employees and business are prepared in case of an emergency. SERVPRO® Emergency Ready Plan, ERP. This is an online document that is meant to accompany any contingency plan you may already have in place. What makes this so unique? Well our ERP is outlined to provide you instant access to all pertinent information on your businesses no matter where you are. What if your business located in Waldorf, MD but you are on vacation in Paris and something goes awry? Or maybe your business is located at the National Harbor and you happen to be in a meeting in Arlington, VA and cannot get to the office immediately. Well our ERP app is available for download on both IOS and Android platforms and will allow you to not only access information, but you can make calls within the application and have all account information handy or you can email a copy of all pertinent information to someone who is onsite. Having all this information readily available in an instant allows you or your designated employee to act swiftly and reduce business interruptions.

Often, we see businesses that are faced with catastrophe and they are unable to access their buildings and 90% of the time all the information business owners or managers would need remains inside of the office. I have personally seen business owners scramble for hours just to determine who they use for certain utilities and coverages. It took a local business owner two days to get in touch with the right insurance carrier to report his loss and then another 3 days for an adjuster to arrive on site. At that point, this business had been closed for 5 business days and had thousands of dollars in lost business, not including the severe monetary loss caused by secondary damage because the building sat untreated.

Had this business owner had SERVPRO® complete an Emergency Ready Plan evaluation and setup his ERP application he would have had all necessary information accessible the minute he needed it. This simple 30-minute process could have potentially saved him thousands and provided peace of mind.

If you are interested in learning more about the SERVPRO® Emergency Ready Plan please do not hesitate to reach out to Lauren – Marketing@SERVPRO5407.com.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill are always Here to help!

ERPs provided by SERVPRO® of Charles County and SERVPRO® of Oxon Hill are available in Waldorf, White Plains, La Plata, Bel Alton, St. Charles, Bryans Road, Indian Head, Port Tobacco, Cobb Island, Newburg, Welcome, Nanjemoy, Bryantown, Hughesville, Brandywine, Clinton, Temple Hills, Oxon Hill, Camp Springs, National Harbor, Fort Washington and Accokeek. Some other areas may be available by request.

Fire Safety Month- 2020

10/7/2020 (Permalink)

October is Fire Safety month and let’s face it, 2020 has caused us all to focus a lot more on safety than ever before. SERVPRO® of Charles County and SERVPRO® of Oxon Hill are always Here to Help if you have an emergency, but we would like to HELP before an emergency occurs.

Maryland public schools are currently operating on a virtual learning platform due to the COVID-19 Pandemic, which gives us a little more time at home with our children. This would be the perfect time to discuss Fire Safety and possibly even create some cool activities to make sure everyone knows what to do in the case of an emergency.

Here are some ideas to get the creative mind working!

  • Fire Drills-

I know you remember when you were in school and the fire drill would sound and everyone would STOP, GASP and MOVE! (For me it always seemed to occur right when I was really getting into something good in class!) We can recreate those in our homes. If you know your kid has a break from on screen learning between 11:30 and 12:30 plan a fire drill. Set an alarm and BOOM! Everyone to their places. This will ensure that everyone knows what to do and where to go in case of a real emergency.

  • Escape Room-

No, I am not talking about those really cool new places that are popping up in a town near you! I am talking about a real escape plan for each room in your home. The entire family should be involved in the creation of your family's escape plan. They should know exactly what to do, where to go and honestly, they should know what NOT to do. Example: I tell my daughter that in the case of an emergency we will meet at the mailbox. I also explain to her that if I do not show up to the mailbox that she is to stay there until help arrives. DO NOT COME BACK TO THE HOUSE. I explain this because I could have to go out the back door and walk all the way around the property to get to her and if she doesn’t stay there she is causing more danger for our entire family.

  • Coloring pages-

If you have smaller children some of these discussions can be overwhelming, scary and just plain hard to understand for them. Try printing out coloring pages and talking about the pictures. One thing that worked when my daughter was little is, I drew our escape plan and let her color it. As she colored each room, the yard etc. we discussed what the different paths looked like. This also prompted us to go around the house and spot all the fire extinguishers. This was an easy way for her to understand and comprehend our safety plan.

These are just some ideas on how to make sure that our community and your family are prepared in the case of an emergency. Here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill we find it most important to try and educate our community and be a wealth of knowledge. If 2020 has taught us one thing it is that safety, health, family and community are especially important in times of crisis, and we want to be a vital part of each one!

If you need help, have questions or have experienced damage to your home, please do not hesitate to contact us immediately. We are available 24 hours a day, 7 days a week and 365 days a year! Someone from our office is always Here to Help!

SERVPRO® of Charles County

(301) 753-8313 

                                                                        SERVPRO® of Oxon Hill

(301) 292-4447